1.1. Dashboard Features
1.1. Dashboard Features
Dashboard having following features.
1. Filter By WO Status:
user can filter the work order status by selecting any one of status like, assigned, accepted, in-progress, rejected, closed from dropdown. Filtered wo status shown by below pie chart.
Click on filter icon to clear filter.
1.1. Work Order Count By Status pie chart:
When you mouse hover the pie chart you can view the icons for ‘More Options’ and ‘Maximize’. Click on the More Options icon on the pie chart, you view the options for ‘Export’ (to export work orders count by status data like, image, pdf, excel, csv) and ‘View Underlaying Data’ as shown by below screenshot.
2. Filter Case SLA Response Status:
User can filter the Case SLA Response Status by selecting any one of status like, fulfilled, breached from dropdown. Filtered status shown by below bar chart.
Click on filter icon to clear filter.
2.1. Case SLA Response:
When you mouse hover the bar chart you can view the icons for ‘More Options’ and ‘Maximize’. Click on the More Options icon on the bar chart, you view the options for ‘Export’ (to export Case SLA Response data like, image, pdf, excel, csv) and ‘View Underlaying Data’ as shown by below screenshot.
2.2. Case SLA Resolution:
When you mouse hover the bar chart you can view the icons for ‘More Options’ and ‘Maximize’. Click on the More Options icon on the bar chart, you view the options for ‘Export’ (to export Case SLA Resolution data like, image, pdf, excel, csv) and ‘View Underlaying Data’ as shown by below screenshot.
3. Work Order SLA Response Breached:
When you mouse hover the chart you can view the icons for ‘More Options’ and ‘Maximize’. Click on the More Options icon on the bar chart, you view the options for ‘Export’ (to export Work Order SLA Response Breached data like, image, pdf, excel, csv) and ‘View Underlaying Data’ as shown by below screenshot.
4. Work Order SLA Resolution Breached:
When you mouse hover the chart you can view the icons for ‘More Options’ and ‘Maximize’. Click on the More Options icon for on the bar chart, you view the options for ‘Export’ (to export Work Order SLA Resolution Breached data like, image, pdf, excel, csv) and ‘View Underlaying Data’ as shown by below screenshot.
5. Theme:
When you click on the dark mode, you can view the dashboard in dark mode as shown by following screenshot.
6. Dashboard Parameters:
When you click on this icon following page will appear, here you can change dates as per your need and click on ‘Apply’ button, graphs data will be updated in the dashboard based on the selected date range.
7. Refresh: When we click on refresh icon (available beside of dashboard parameters icon) the dashboard graphs will be updated with latest data.
8. List Icon: when you click on the ‘option’ icon, will be able to download the dashboard into multiple formats like image, pdf, excel, csv as shown by following screenshot.
