1. **Asset Name:** To select Asset name to create Case. 2. **Add Asset:** To add the selected Asset name to create Case. User can select the Asset from the existing list of Assets.

1. **Location:** To select the specific location, building, floor, room to create Case. 2. **Asset Name:** To select the Asset name of the selected Location to create Case.

1. **Case Subject:** This drop down is to select Case subject. Based on the Asset / Location the User selects, list of Case subjects will be displayed in the Case subject drop down. 2. **Associated fields:** Based on the pre-requisites, the Case type, case sub type, priority, urgency, case source field values will auto populate on selecting the Case subject. 3. **Case Description:** To key in the Case description. 4. **Requester Details:** To key in the requester details. I.e., Requester name, email id, contact number and cc email. 5. **SLA:** Response and Resolution SLA will get auto populated based on the SLA configuration on selecting the Case type. 6. **Case Owner:** Case owner auto assignment will work based on the Case owner auto assignment configuration. 7. **Case Link: **To link the Case with other Case. 8. **Documents:** To attach the document related to case creation.

---