# 2. Case Module Dashboard

<span class="TextRun SCXW154789502 BCX0" data-contrast="auto" lang="EN-US" xml:lang="EN-US"><span class="NormalTextRun SCXW154789502 BCX0">The Case dashboard provides an overview</span><span class="NormalTextRun SCXW154789502 BCX0"> and statistics of</span><span class="NormalTextRun SCXW154789502 BCX0"> all the Cases generated in the module. </span><span class="NormalTextRun SCXW154789502 BCX0">Below are the </span><span class="NormalTextRun SCXW154789502 BCX0">details</span><span class="NormalTextRun SCXW154789502 BCX0"> displayed on the Case dashboard.</span></span>

[![image.png](https://kb.asseto.ai/uploads/images/gallery/2024-09/scaled-1680-/cUTimage.png)](https://kb.asseto.ai/uploads/images/gallery/2024-09/cUTimage.png)

<div class="page-content" dir="auto" id="bkmrk-widget%3A-different-st"><div dir="auto"><div class="SCXW154789502 BCX0" id="bkmrk-widget%3A-different-st-1"><div class="ListContainerWrapper SCXW154789502 BCX0">1. **<span class="TextRun SCXW154789502 BCX0" data-contrast="auto" lang="EN-US" xml:lang="EN-US"><span class="NormalTextRun SCXW154789502 BCX0">Widget:</span></span>**<span class="TextRun SCXW154789502 BCX0" data-contrast="auto" lang="EN-US" xml:lang="EN-US"><span class="NormalTextRun SCXW154789502 BCX0"> Different status and the number of cases against the statuses in the module.</span></span>
2. <span class="NormalTextRun SCXW154789502 BCX0">**Case summary:** </span><span class="TextRun SCXW154789502 BCX0" data-contrast="auto" lang="EN-US" xml:lang="EN-US"><span class="NormalTextRun SCXW154789502 BCX0">It shows the number of cases that are in active status, </span><span class="NormalTextRun SCXW154789502 BCX0">number of cases that are rejected, number of Cases for which the Response / resolution SLA </span><span class="NormalTextRun SCXW154789502 BCX0">are breached.</span></span>
3. <span class="NormalTextRun SCXW154789502 BCX0">**Cases drop down:** </span><span class="TextRun SCXW154789502 BCX0" data-contrast="auto" lang="EN-US" xml:lang="EN-US"><span class="NormalTextRun SCXW154789502 BCX0">It has 2 options. I.e., My Cases and other Cases. User can view the</span><span class="NormalTextRun SCXW154789502 BCX0"> list of Cases based on the type they select.</span></span>
4. **<span class="TextRun SCXW154789502 BCX0" data-contrast="auto" lang="EN-US" xml:lang="EN-US"><span class="NormalTextRun SCXW154789502 BCX0">Search</span><span class="NormalTextRun SCXW154789502 BCX0">: </span></span>**<span class="TextRun SCXW154789502 BCX0" data-contrast="auto" lang="EN-US" xml:lang="EN-US"><span class="NormalTextRun SCXW154789502 BCX0">To</span><span class="NormalTextRun SCXW154789502 BCX0"> provide flexibility to search specific Case with the key word.</span></span>
5. <span class="NormalTextRun SCXW154789502 BCX0">**Filter:** </span><span class="TextRun SCXW154789502 BCX0" data-contrast="auto" lang="EN-US" xml:lang="EN-US"><span class="NormalTextRun SCXW154789502 BCX0">To add filter condition</span><span class="NormalTextRun SCXW154789502 BCX0">. Based on the filter condition that the User defines, Cases will be displayed.</span></span>
6. <span class="NormalTextRun SCXW154789502 BCX0">**Export icon:** </span><span class="TextRun SCXW154789502 BCX0" data-contrast="auto" lang="EN-US" xml:lang="EN-US"><span class="NormalTextRun SCXW154789502 BCX0">To export the list of Cases displayed on the dashboard.</span></span>
7. **<span class="NormalTextRun SCXW154789502 BCX0">3 </span>**<span class="NormalTextRun SCXW154789502 BCX0">**Dots icon:** </span><span class="TextRun SCXW154789502 BCX0" data-contrast="auto" lang="EN-US" xml:lang="EN-US"><span class="NormalTextRun SCXW154789502 BCX0">To customize the table view. </span></span>
8. <span class="NormalTextRun SCXW154789502 BCX0">**List view:** </span><span class="TextRun SCXW154789502 BCX0" data-contrast="auto" lang="EN-US" xml:lang="EN-US"><span class="NormalTextRun SCXW154789502 BCX0">To view the list of Cases created. All Cases are displayed in the dynamic table.</span></span><span class="EOP SCXW154789502 BCX0" data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335551550":1,"335551620":1,"335559685":720,"335559737":0,"335559738":0,"335559739":160,"335559740":279,"335559991":360}"> </span>

</div></div></div></div><div class="page-content" dir="auto" id="bkmrk--1">---

</div>